Privacy Policy
Effective as of: June 23, 2026
This Privacy Policy describes how Ridgeway Roof Repair collects, uses, and shares personal information obtained through the website located at ridgewayroofrepair.com. By visiting the site or submitting a service request, a visitor accepts the practices described here. If the terms set out below are not acceptable, the visitor should not use the site or submit any information through it.
Ridgeway Roof Repair operates as a home-service marketing and referral company. It advertises residential services, accepts requests from visitors, and forwards those requests to independent businesses in its referral network that are positioned to respond, quote, and do the work. Ridgeway Roof Repair does not perform any home-service work itself, does not employ technicians or crews, and does not supervise the businesses it refers requests to.
State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer privacy legislation may exercise certain rights with respect to their personal information. Ridgeway Roof Repair respects those rights as described in this section.
Rights Available
- Right to Know and Access: A resident may request disclosure of the categories and specific pieces of personal information Ridgeway Roof Repair has collected about them, as well as the categories of parties to whom that information has been disclosed.
- Right to Correct: A resident may ask that inaccurate personal information be corrected.
- Right to Delete: A resident may request that personal information be deleted, subject to exceptions permitted by applicable law.
- Right to Portability: A resident may request a copy of their personal information in a portable, usable format.
- Right to Opt Out: A resident may opt out of the sale or sharing of their personal information and of targeted advertising or profiling based on it.
Important Notice Regarding Service Requests
When a visitor submits a request through ridgewayroofrepair.com, the contact details and project information they provide are passed along to the independent businesses that make up Ridgeway Roof Repair’s referral network so those businesses can respond. Depending on the applicable state law, that transfer may constitute a ‘sale’ or a ‘share’ of personal information. A visitor who does not want their information transferred in that way should not submit a request through the site. A visitor who has already submitted a request and wishes to opt out or withdraw their information may do so by contacting Ridgeway Roof Repair through the contact page. That contact method is the mechanism for exercising an opt-out right; there is no cookie banner or on-site toggle for this purpose.
How to Exercise These Rights
To submit any of the requests described above, a visitor should use the contact form at https://ridgewayroofrepair.com/contact-us/. An authorized agent may submit a request on a consumer’s behalf provided proof of authorization accompanies the submission. Ridgeway Roof Repair may need to verify a requester’s identity before honoring a request, and will respond within the time period required by whichever state law applies to the request.
Appeals
If Ridgeway Roof Repair declines to act on a privacy request, the consumer will receive written notice of that decision and the reason for it. The consumer may appeal by replying to that notice or by submitting a new message through the contact page explaining the basis for the appeal. Ridgeway Roof Repair will inform the consumer of the outcome of the appeal.
Non-Discrimination
Ridgeway Roof Repair will not deny service, charge a higher price, or reduce the quality of service offered to any visitor solely because that visitor exercised a privacy right described in this section.
Affiliated Brands and Shared Service Providers
Ridgeway Roof Repair is one of several home-service websites and brands that operate under common ownership or common management. Those affiliated brands may share certain back-end infrastructure and vendor relationships, including systems used for call answering, lead routing, scheduling, customer relationship management, hosting, and marketing technology.
Personal information that a visitor submits through ridgewayroofrepair.com may be shared among those affiliated brands and the vendors that support them when doing so is necessary to route a request to the appropriate trade category or geographic area, or for purposes such as billing, technical support, fraud prevention, and quality control. Any affiliated brand or shared vendor that receives personal information under this arrangement handles it in accordance with this policy or one that is substantially similar in the protections it affords.
Aggregate and De-Identified Analytics
Ridgeway Roof Repair uses analytics tools to measure site traffic, page performance, and advertising effectiveness. These tools may generate statistical reports about how visitors as a group interact with ridgewayroofrepair.com — for example, which pages are viewed most frequently or which ad campaigns drive the most requests.
Aggregate or de-identified statistics of that kind, which cannot reasonably be used to identify any individual visitor, are not sold. However, that limited statement should not be read as a representation that personal information generally is never sold or shared; as described in the State Privacy Rights section above, the forwarding of a submitted request to network businesses may constitute a sale or sharing of personal information under some state laws.
How Submitted Information Is Shared
The core function of ridgewayroofrepair.com is connecting homeowners who need work done with local contractors and service companies that can do it. When a visitor fills out a quote form, initiates a chat, or calls in a request, the name, contact information, service address, and project details they provide are sent to the home-service professionals in Ridgeway Roof Repair’s referral network whose trade and territory match the request.
Those businesses are independently owned and operated. They are not agents or employees of Ridgeway Roof Repair, and Ridgeway Roof Repair does not control how they conduct their businesses, price their services, or communicate with prospects. Once a referral has been made, the business that received it may reach out to the visitor directly by phone, email, or text to discuss the project and provide a quote.
Beyond those referral partners, Ridgeway Roof Repair may also share information with vendors and affiliated brands as described in the section above, and may disclose information when required by law or to protect against fraud or legal liability.
Consent to Contact and Information Transfer
When a visitor submits a form, starts a chat session, or otherwise provides information through ridgewayroofrepair.com, that visitor expressly consents to the forwarding of their information to the independent businesses in Ridgeway Roof Repair’s referral network as described in this policy.
By taking any of those same actions, the visitor also expressly agrees to be contacted by Ridgeway Roof Repair and by the business that receives their request — through phone calls, emails, and text messages — regarding their service inquiry. That consent includes contact made through automated telephone dialing equipment and through prerecorded or artificial-voice messages.
Agreeing to receive calls or text messages is not a requirement for purchasing any service. A visitor who simply wants work done but does not want automated communications may indicate that preference; declining automated contact does not by itself prevent a business from reaching out through other means.
Text Message and SMS Disclosure
Ridgeway Roof Repair and the independent business or professional that receives and handles a visitor’s referral may both send text messages to the phone number provided at the time a request is submitted.
By submitting a request, a visitor consents to receive text messages — as well as phone calls — placed with an automatic telephone dialing system (autodialer) or delivered using a prerecorded or artificial voice. That consent is not a condition of purchasing any goods or services; a visitor may request information or obtain a quote without agreeing to automated communications.
Message frequency is not fixed. How often a visitor hears from Ridgeway Roof Repair or from a referral business by text depends on the nature of the service request, the number of businesses responding to it, and the stage of the project. There is no set number of messages per week or month.
Standard message and data rates charged by the visitor’s mobile carrier may apply to texts sent or received in connection with a request.
To stop text messages from Ridgeway Roof Repair, reply STOP to any message. Reply HELP to any message for assistance. Opting out of texts by sending STOP will discontinue SMS communications, but it will not close an open request or stop all other forms of contact related to it — a visitor who wants all contact to cease should state that clearly when exercising the opt-out.
Opt-out requests and questions about text messaging can also be submitted through the contact page.
Information Ridgeway Roof Repair Collects
Ridgeway Roof Repair collects information in two principal ways: directly from visitors who choose to engage with the site, and automatically as visitors browse.
When a visitor requests a quote, completes a contact form, uses the chat feature, or calls in, Ridgeway Roof Repair may collect the visitor’s name, residential or service address, email address, phone number, and a description of the work they are looking to have done. The scope of project information varies — a roof inspection inquiry produces different detail than a request for recurring lawn care — but all of it falls within the category of information submitted voluntarily by the visitor.
Separately, the site’s hosting and analytics infrastructure automatically logs basic technical information as pages are loaded. This includes the pages visited, time spent on each page, the type of browser and device in use, and the general geographic area indicated by the visitor’s IP address. This data is used to maintain site performance and understand how visitors use the site, not to build individual profiles.
Children Under 13
ridgewayroofrepair.com is not directed at children under the age of 13, and Ridgeway Roof Repair does not knowingly collect personal information from anyone in that age group. If Ridgeway Roof Repair becomes aware that it has inadvertently received personal information from a child under 13, it will take steps to delete that information promptly. Parents or guardians who believe their child has submitted information through the site should contact Ridgeway Roof Repair through the contact page.
Cookies and Similar Technologies
ridgewayroofrepair.com uses cookies and comparable tracking technologies to support site functionality — for example, to remember a visitor’s preferences during a session — and to understand how the site is used in the aggregate. Some of the cookies placed by third-party analytics or advertising tools may track browsing behavior across sites for the purpose of serving targeted advertisements.
Most web browsers allow visitors to manage or block cookies through the browser’s settings. Doing so may affect the availability of certain site features.
Under some state privacy laws, the use of analytics or advertising cookies that track visitors across websites may be classified as ‘sharing’ personal information for targeted advertising. Visitors who wish to limit that use of their information can submit a request through the contact page.
Changes to This Policy
Ridgeway Roof Repair may revise this Privacy Policy from time to time to reflect changes in its practices, the law, or the technology it uses. When a revision is made, the updated policy will be posted at ridgewayroofrepair.com and the ‘Last Updated’ date shown at the top of the page will be changed accordingly. Continued use of the site after a revised policy has been posted constitutes acceptance of the updated terms. Visitors who check this page periodically will have the most current information about how their data is handled.
Last Updated: June 23, 2026
Contact and Privacy Requests
Questions about this Privacy Policy, requests to exercise a state privacy right, or other inquiries about how Ridgeway Roof Repair handles personal information should be directed to Ridgeway Roof Repair through the contact page. Please include enough detail about the nature of the request so it can be routed and responded to promptly.